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Legal notice

Last updated: 19 August 2026

Website publisher

gladysassistant.com is published by:

  • Company name: Gladys Assistant
  • Legal form: Simplified joint-stock company with a sole shareholder (SASU), under French law
  • Registered office: 66 avenue des Champs-Élysées, 75008 Paris, France
  • Share capital: 1 000 €
  • Trade register (RCS): Paris 947 826 814
  • SIREN: 947 826 814
  • VAT: Not applicable, article 293 B of the French general tax code (small-business VAT exemption)
  • Publication director: Pierre-Gilles Leymarie
  • Contact: [email protected]

Gladys Assistant has no telephone support. Customers of the Gladys Plus service and buyers of the starter kit get an answer at [email protected] within 5 working days.

The open-source Gladys Assistant software is free and comes with no individual support: users help each other on the community forum. community.gladysassistant.com

Hosting

gladysassistant.com is hosted by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States — phone: +1 650 319 8930.

The Gladys Plus infrastructure (API, backups, relays) is hosted by DigitalOcean, LLC, 101 Avenue of the Americas, New York, NY 10013, United States, in a data center located in Germany. The Open-Weight AI models used by Gladys Plus are hosted by Scaleway, in France.

Intellectual property

The Gladys Assistant software is open source, distributed under the Apache 2.0 license. Its source code is publicly available: github.com/GladysAssistant/Gladys

The other elements of the website (texts, illustrations, photographs, the Gladys Assistant logo and trademark) are the property of Gladys Assistant SAS and may not be reproduced without prior authorization.

Terms of sale

The conditions applying to the Gladys Plus subscription and to hardware purchases are detailed in the terms of sale

Consumer mediation

In accordance with article L. 616-1 of the French consumer code, Gladys Assistant has appointed a consumer mediator, whom any consumer customer may contact free of charge after a written complaint has been left without a satisfactory answer:

  • Mediator: CM2C - Centre de la Médiation de la Consommation de Conciliateurs de Justice
  • Address: 49 rue de Ponthieu, 75008 Paris, France
  • Phone: 01 89 47 00 14
  • Email: [email protected]

The dispute can also be declared online: www.cm2c.net

Personal data

How the personal data of users is processed is described in the privacy policy

In accordance with the General Data Protection Regulation (GDPR), users have a right to access, rectify, object to, port and delete their data. These requests can be sent by email to [email protected].

Analytics

The website uses OpenPanel, an open-source analytics solution self-hosted by Gladys Assistant SAS, to count visits and improve the website. It stores neither a cookie nor an identifier in the browser and does not keep IP addresses; no data is sold or shared with any advertising network.

Gladys Assistant is a French company, operating under French and European law. Should this English text and the French version differ, the French version prevails: Mentions légales